Hacked Instagram account changed email and username
The account email and username changed overnight, and recovery links now point to the changed account name. Friends received messages from my account and the username changed before I could reset the password.
Current outcome
Still Having Issues
Latest update
last reply May 12, 2026
Issue state
Appears ongoing
Case timeline
Original issue, 5 approved replies, and 1 original poster updates
@luis.creates
Original posterMay 12, 2026The account email and username changed overnight, and recovery links now point to the changed account name.
Friends received messages from my account and the username changed before I could reset the password.
@lucas
Community memberFrequent helperCommunity contributorMay 12, 2026Prepare the original username, old email, phone access, date changed, and screenshots of the security emails.
@luis.creates
Community memberShared follow-up updatesFollow-up updateMay 12, 2026The security email says my email was removed. The secure-account link opens, but it still shows the changed username.
@lucas
Community memberFrequent helperCommunity contributorMay 12, 2026Use the original username in the report and note the new username separately. The changed username can help connect the takeover timeline.
Helpful details
- Use the original username in the report and note the new username separately.
@photo.ana
Community memberHelpful recovery stepsMay 12, 2026If selfie video appears, do it once in good light. Multiple failed tries can delay review and make the thread harder to understand.
@smallbiz_ana
Community memberMay 12, 2026Check connected Facebook Page access too. My Instagram was hacked and the Page inbox started sending spam the same hour.
Helpful details
- Check connected Facebook Page access too.
Follow-up helps people with the same issue
Did anything improve? Share what changed, what partially worked, the timing, and any recovery step that was actually useful.