Instagram username and email changed recovery loop

The recovery flow recognizes the old username, then redirects to the changed username and email. The secure link from the old email opens, but it asks me to confirm the hacker's address.

@looped_creatorposted May 12, 20263 replies2.0k viewslatest update last reply May 12, 2026Appears ongoing

Current outcome

Still Having Issues

Latest update

last reply May 12, 2026

Issue state

Appears ongoing

Recently updatedCommunity follow-up addedOngoing issueShared recovery steps

Case timeline

Original issue, 3 approved replies, and 1 original poster updates

Still Having Issues

@looped_creator

Original posterMay 12, 2026
Shared recovery steps

The recovery flow recognizes the old username, then redirects to the changed username and email.

The secure link from the old email opens, but it asks me to confirm the hacker's address.

@lucas.pay

Community memberFrequent helperHelpful recovery stepsMay 12, 2026
Shared recovery stepsStructured troubleshooting

Use the original username in reports and list changed usernames separately. Keep screenshots of security emails and old profile URLs.

Helpful details

  • Use the original username in reports and list changed usernames separately.

@looped_creator

Community memberShared follow-up updatesFollow-up updateMay 12, 2026
Community follow-up addedShared recovery steps

I have screenshots from friends showing the changed profile name and spam story posts.

@notesbyalex

Community memberFrequent helperHelpful recovery stepsMay 12, 2026
Shared recovery steps

For this Instagram hacked accounts report, update the thread with the timeline and device used and avoid posting private codes or full document details.

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