Meta Pay security hold after new device login
Payments are blocked after logging into Facebook from a new device. The account login works, but Meta Pay says transactions are temporarily unavailable.
Current outcome
Still Having Issues
Latest update
May 12, 2026
Issue state
Appears ongoing
Case timeline
Original issue, 3 approved replies, and 1 original poster updates
@newdevice.pay
Original posterMay 12, 2026Payments are blocked after logging into Facebook from a new device.
The account login works, but Meta Pay says transactions are temporarily unavailable.
@page_access
Community memberHelpful recovery stepsMay 12, 2026Record new device, login alert, location, payment method, and whether identity verification is requested.
@newdevice.pay
Community memberShared follow-up updatesFollow-up updateMay 12, 2026No ID request yet. It just says try again later.
@mod_jay
Community memberHelpful recovery stepsMay 12, 2026For this Meta Pay payment problems report, update the thread with the current review status and avoid posting private codes or full document details.
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Did anything improve? Share what changed, what partially worked, the timing, and any recovery step that was actually useful.