Payment Pending Support Discussions at 1-650-543-4800
Meta Pay pending payments, pending payouts, failed transfers, refunds waiting to clear, and transaction review discussions.
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Active payment pending discussions
Meta Pay receiving money disabled
The account can open Meta Pay but cannot receive money from friends. Senders get an unavailable message. My wallet says identity review may be required.
Meta Pay security hold after new device login
Payments are blocked after logging into Facebook from a new device. The account login works, but Meta Pay says transactions are temporarily unavailable.
Meta Pay payment sent to wrong person
A payment was sent to the wrong profile and the sender cannot cancel it. The recipient has not accepted it, but the payment still shows pending.
Meta Pay payment method locked after chargeback
A payment method is locked after a disputed charge was reversed by the bank. The chargeback was for a failed transfer. Now every card says unavailable.
Meta Pay unable to send money recipient unavailable
Payments fail only for one recipient with an unavailable message. I can send to other people. This recipient says their account is verified.
Meta Pay refund not received on card
Meta Pay shows a refund, but the money has not returned to the card. The failed payment was reversed in Meta Pay history. My bank still shows the original charge pending.