Meta Pay unable to send money recipient unavailable

Payments fail only for one recipient with an unavailable message. I can send to other people. This recipient says their account is verified.

@recipient_issueposted May 12, 20263 replies570 viewslatest update May 12, 2026Appears ongoing

Current outcome

Still Having Issues

Latest update

May 12, 2026

Issue state

Appears ongoing

Recently updatedCommunity follow-up addedOngoing issueShared recovery steps

Case timeline

Original issue, 3 approved replies, and 1 original poster updates

Still Having Issues

@recipient_issue

Original posterMay 12, 2026

Payments fail only for one recipient with an unavailable message.

I can send to other people. This recipient says their account is verified.

@security_check

Community memberHelpful recovery stepsMay 12, 2026
Shared recovery stepsStructured troubleshooting

Have both sides check verification, region, account restrictions, and whether either account recently changed payment method.

@recipient_issue

Community memberShared follow-up updatesFollow-up updateMay 12, 2026
Community follow-up addedShared recovery steps

Recipient has a pending ID review, so that may be the cause.

@anna.logs

Community memberFrequent helperHelpful recovery stepsMay 12, 2026
Shared recovery steps

For this Meta Pay payment problems report, update the thread with the exact screen wording and avoid posting private codes or full document details.

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