Business Manager Support Discussions at 1-650-543-4800
Business Manager restricted, Page access, ad account restriction, admin role, and business asset recovery discussions.
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Active business manager discussions
Meta Pay security hold after new device login
Payments are blocked after logging into Facebook from a new device. The account login works, but Meta Pay says transactions are temporarily unavailable.
Instagram business account lost Facebook connection
The Instagram business account disconnected from the Facebook Page and cannot reconnect. The Page admin approves the request, but Instagram says the Page is already connected elsewhere.
Facebook disabled personal account that manages business Page
The personal account was disabled, leaving a business Page and ad account without a working full admin. Staff can post, but billing, roles, and Instagram connection are inaccessible.
Facebook ID upload button not working
The verification page opens, but tapping the ID upload button does nothing. I tried Chrome, Safari, and the app. The file picker never opens on any device.
Facebook Page missing from Business Suite
The Page exists publicly, but it disappeared from Business Suite for the account that normally manages it. Notifications still arrive, but the Page is not listed under business assets.
Facebook profile still sending spam after recovery
The owner regained access, but friends still receive scam messages from the account. I changed password and removed sessions. Messenger still shows messages going out that I did not send.