Facebook ID upload button not working
The verification page opens, but tapping the ID upload button does nothing. I tried Chrome, Safari, and the app. The file picker never opens on any device.
Current outcome
Still Having Issues
Latest update
May 12, 2026
Issue state
Appears ongoing
Case timeline
Original issue, 3 approved replies, and 1 original poster updates
@upload_stuck
Original posterMay 12, 2026The verification page opens, but tapping the ID upload button does nothing.
I tried Chrome, Safari, and the app. The file picker never opens on any device.
@case_notes
Community memberMay 12, 2026Record device, browser, file type, and whether camera permissions are blocked. Try a previously used device if available.
Helpful details
- Record device, browser, file type, and whether camera permissions are blocked.
@upload_stuck
Community memberShared follow-up updatesFollow-up updateMay 12, 2026It worked on an older laptop, but the upload confirmation never arrived.
@mira.pay
Community memberFrequent helperHelpful recovery stepsMay 12, 2026For this Facebook verification issues report, update the thread with the exact screen wording and avoid posting private codes or full document details.
Follow-up helps people with the same issue
Did anything improve? Share what changed, what partially worked, the timing, and any recovery step that was actually useful.