Meta Pay document upload rejected repeatedly
Meta Pay accepts the file upload, then rejects the same valid document after review. The photo is clear and the address matches. I have tried the front and back twice.
Current outcome
Still Having Issues
Latest update
May 12, 2026
Issue state
Appears ongoing
Case timeline
Original issue, 3 approved replies, and 1 original poster updates
@doc_retry_pay
Original posterMay 12, 2026Meta Pay accepts the file upload, then rejects the same valid document after review.
The photo is clear and the address matches. I have tried the front and back twice.
@security_check
Community memberHelpful recovery stepsMay 12, 2026Avoid repeated uploads. Note document type, rejection wording, country, address match, and upload dates.
Helpful details
- Avoid repeated uploads.
- Note document type, rejection wording, country, address match, and upload dates.
@doc_retry_pay
Community memberShared follow-up updatesFollow-up updateMay 12, 2026The second rejection came faster than the first.
@mira.pay
Community memberFrequent helperHelpful recovery stepsMay 12, 2026For this Meta Pay verification issues report, update the thread with the exact screen wording and avoid posting private codes or full document details.
Follow-up helps people with the same issue
Did anything improve? Share what changed, what partially worked, the timing, and any recovery step that was actually useful.