Facebook two-factor code goes to old phone number
The account still requires a code from an old phone number that the user no longer owns.
Current outcome
Still Having Issues
Latest update
May 2026
Issue state
Appears ongoing
Case timeline
Original issue, 3 approved replies, and 1 original poster updates
@kay.oldphone
Original posterMay 16, 2026I know the password and have access to email, but every login path ends at the old phone number.
@dan.page
Community memberHelpful recovery stepsMay 16, 2026Include current email access, old number status, trusted device status, and whether backup codes were ever saved.
@kay.oldphone
Original posterShared follow-up updatesFollow-up updateMay 16, 2026No backup codes. I found one old browser session, but settings are locked until I confirm the code.
@notesbyalex
Community memberFrequent helperHelpful recovery stepsMay 17, 2026This sounds like a Facebook login problems issue. If you update the thread, add the current review status, but keep private codes, ID numbers, and full document details out of public replies.
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