Login Problem Support Discussions at 1-650-543-4800
Missing login codes, two-factor authentication lockouts, recovery loops, old phone numbers, and account access discussions.
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Facebook two-factor code goes to old phone number
The account still requires a code from an old phone number that the user no longer owns.
Meta Pay security hold after new device login
Payments are blocked after logging into Facebook from a new device. The account login works, but Meta Pay says transactions are temporarily unavailable.
Meta Pay payment method locked after chargeback
A payment method is locked after a disputed charge was reversed by the bank. The chargeback was for a failed transfer. Now every card says unavailable.
Instagram account review after multiple login attempts
Multiple login attempts triggered an account review hold even though the password is now correct. I forgot the password, tried several times, reset it, and now the account says review requested.
Instagram business account lost Facebook connection
The Instagram business account disconnected from the Facebook Page and cannot reconnect. The Page admin approves the request, but Instagram says the Page is already connected elsewhere.
Instagram account locked after new phone login
Logging in from a new phone triggered a security check that cannot be completed. The old phone is broken. Email confirmation works, then it asks me to approve from the old device.