Instagram login code sent to old phone number
Login requires a code from an old phone number, and email recovery redirects back to SMS. I have the password and email, but Instagram always ends at the number I lost last year.
Current outcome
Still Having Issues
Latest update
May 12, 2026
Issue state
Appears ongoing
Case timeline
Original issue, 3 approved replies, and 1 original poster updates
@oldphone_ig
Original posterMay 12, 2026Login requires a code from an old phone number, and email recovery redirects back to SMS.
I have the password and email, but Instagram always ends at the number I lost last year.
@page_access
Community memberHelpful recovery stepsMay 12, 2026Include old number status, email access, last device logged in, backup code status, and whether selfie video appears.
@oldphone_ig
Community memberShared follow-up updatesFollow-up updateMay 12, 2026Selfie video never appears. It only shows the old phone number.
@notesbyalex
Community memberFrequent helperHelpful recovery stepsMay 12, 2026For this Instagram login problems report, update the thread with the current review status and avoid posting private codes or full document details.
Follow-up helps people with the same issue
Did anything improve? Share what changed, what partially worked, the timing, and any recovery step that was actually useful.