Facebook disabled personal account that manages business Page
The personal account was disabled, leaving a business Page and ad account without a working full admin. Staff can post, but billing, roles, and Instagram connection are inaccessible.
Current outcome
Still Having Issues
Latest update
May 12, 2026
Issue state
Appears ongoing
Case timeline
Original issue, 3 approved replies, and 1 original poster updates
@owner_disabled
Original posterMay 12, 2026The personal account was disabled, leaving a business Page and ad account without a working full admin.
Staff can post, but billing, roles, and Instagram connection are inaccessible.
@security_check
Community memberHelpful recovery stepsMay 12, 2026Separate the personal disabled appeal from business asset recovery. Include Page URL, business ID, and remaining admin roles.
Helpful details
- Include Page URL, business ID, and remaining admin roles.
@owner_disabled
Community memberShared follow-up updatesFollow-up updateMay 12, 2026We have one employee with task access, but no one can approve the Instagram reconnect request.
@mark_dev
Community memberFrequent helperHelpful recovery stepsMay 12, 2026For this Facebook business manager report, update the thread with the exact screen wording and avoid posting private codes or full document details.
Follow-up helps people with the same issue
Did anything improve? Share what changed, what partially worked, the timing, and any recovery step that was actually useful.