Meta Pay cancel button missing for pending payment
A pending payment has no cancel option even though the recipient has not accepted it. The payment is pending in Messenger and wallet history. There is no menu or cancel button.
Current outcome
Still Having Issues
Latest update
last reply May 12, 2026
Issue state
Appears ongoing
Case timeline
Original issue, 3 approved replies, and 1 original poster updates
@no_cancel
Original posterMay 12, 2026A pending payment has no cancel option even though the recipient has not accepted it.
The payment is pending in Messenger and wallet history. There is no menu or cancel button.
@case_notes
Community memberHelpful recovery stepsMay 12, 2026Note whether the recipient can see accept/decline, payment method type, send date, and whether either account is under review.
@no_cancel
Community memberShared follow-up updatesFollow-up updateMay 12, 2026Recipient sees nothing, which is why the missing cancel button is confusing.
@anna.logs
Community memberFrequent helperHelpful recovery stepsMay 12, 2026For this Meta Pay payment pending report, update the thread with the exact screen wording and avoid posting private codes or full document details.
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